The Rexel Online Store allows users to view historical invoices and to also generate copies of these invoices. To ‘reprint’ an invoice, a user clicks on the invoice detail and then clicks on the ‘generate and send’ link under the invoice header details. This then generates a pdf copy of that invoice and emails it to the user’s registered email address in the Rexel Online Store.
When you click on the My Invoices link from the My Accounts page, you are shown the summary view of the invoices against your account. This summary view is initially limited to the last two weeks of invoices, to see further into the past you can enter a date range into the date boxes shown. Alternatively, you can enter a purchase order number to display all invoices raised against that PO for your account.
To view the detail of any particular invoice, simply click on the invoice number to be taken to the invoice detail page. To reprint that invoice, click on the ‘Email me a copy’ link in the ‘Invoice Details’ section.
Frequently Asked Questions:
Q: I have clicked on the Email me a copy link and I cannot see it in my inbox?
A: It may be sitting in your junk mail or spam folder in your email client, if you have checked these folders and still cannot find the email you can contact the Webservices support team on 1300 310 152 to check your email settings with us.
Q: How do I print off my invoices?
A: You first need to select your invoice and click the ‘Email me a copy’ link. A pdf copy will be sent to you email, you will need a pdf reader like Adobe Acrobat to view this invoice on your PC, then select the print option from there.
Q: How do I view My Invoices?
A: Click on the My Account link in the page header to display the My Account options. From here, select the My Invoices link and then enter either a date range or a purchase order number (or both!). To find historical invoices remember to enter the date ranges as the default date settings for My Invoices will only return the previous two weeks of data, any invoices older than this will need to be specifically queried using the date boxes in the My Invoices page.